Privacy Policy

PURE Insight™ (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit www.getpureinsight.com (the “Site”), make a purchase, or interact with our services.

1. Information We Collect

We collect information that identifies, relates to, or describes you:

Directly Provided Information

Name, billing address, shipping address, email address, telephone/mobile number, and business details (e.g., facility, organization, or farm name) submitted during checkout, inquiry forms, or account creation.

Order & Transaction Data

Payment card details (processed securely via third-party PCI-compliant payment gateways; we do not store full payment card numbers), order history, and digital download records.

Communications & Consent Records

Records of your affirmative opt-in to SMS/email communications, timestamps, customer support transcripts, and feedback submissions.

Automatically Collected Information

IP address, browser type, operating system, pages viewed, time spent on pages, and device identifiers collected via cookies and standard web tracking technologies.

2. How We Use Your Information

We use personal information to:

• Process, fulfill, and ship physical product orders and deliver digital file access.
• Provide customer support, product guidance, and transaction updates.
• Administer promotions, technical notifications, and marketing communications (subject to your consent).
• Maintain site security, prevent fraud, and comply with legal requirements.

3. Mobile Messaging and SMS Data Privacy (Strict Non-Sharing Policy)

We adhere to strict safeguards regarding your mobile telephone data and SMS consent:

No Sale or Third-Party Marketing Sharing

We do not sell, rent, lease, or share mobile phone numbers or SMS consent opt-in data with third parties or affiliates for their own marketing or promotional purposes.

Service Providers

Mobile information may only be transmitted to trusted technical service providers (such as our SMS delivery gateway and customer platform) solely to deliver our transactional and authorized promotional messages to you on our behalf.

Opt-Out

You can unsubscribe from text messages at any time by replying STOP to any text message, or request assistance by replying HELP.

4. How We Share Information

Except as set forth in Section 3 regarding mobile consent data, we may share information with:

Service Providers

Third parties that perform services on our behalf (e.g., shipping carriers, payment processors, web hosting, email delivery, and accounting software).

Authorized Distributors and Channel Partners

Where your inquiry concerns a territory served by one of our authorized distributors or channel partners, we may share the information you submitted with that partner solely so that they can respond to your inquiry. Such partners are bound to use that information only for that purpose.

Legal and Regulatory Authorities

When required by law, subpoena, or to protect our rights, safety, property, or enforce our Terms and Conditions.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking tools to maintain your shopping cart, remember your site preferences, and understand site traffic patterns. You may adjust your browser settings to refuse cookies, though certain areas or functionalities of the Site may not operate properly as a result.

6. Data Security and Retention

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, destruction, loss, or alteration. We retain personal information for the period necessary to fulfill the purposes outlined in this policy, satisfy contractual obligations, maintain warranty records, and resolve legal disputes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction

Request access to or correction of the personal information we maintain about you.

Deletion

Request that we delete personal data, subject to statutory retention requirements for financial and tax records.

Email Unsubscribe

Opt out of commercial email newsletters by clicking the “Unsubscribe” link at the bottom of our emails.

SMS Opt-Out

Reply STOP to any marketing text message at any time.

8. Third-Party Links

Our Site may link to external websites or third-party resources. We are not responsible for the privacy practices, policies, or content of external sites. We encourage you to review the privacy policies of any site you visit.

9. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect updates to our operational practices or regulatory requirements. We will update the “Last Updated” date at the top of this page when revisions occur.

10. Contact Us

For questions regarding this Privacy Policy or your data rights, contact:

PURE Insight™
Attn: Privacy Department
860 W Lancaster Ave, Floor 1
Bryn Mawr, PA 19010
Email: support@getpureinsight.com
Phone: 1-215-645-7873